Question 1

Is the helicopter transfer safe?

Accepted Answer

Yes! Our pilots have a minimum of 1.000 flight hours in command. All the helicopters are ANAC certified and have been through rigorous maintenance program following the manufacturer's standards and ANAC regulation.If you prefer, we have a twin-engine, dual-piloted helicopter that offers safety redundancy.

Question 2

Can anyone fly as a passenger in a helicopter?

Accepted Answer

•No, not anyone can fly as a passenger. Due to safety reasons, a passenger may be barred from flying or required to pay for an extra helicopter.•Helicopters may have individual seat weight limits and overall aircraft weight requirements.•Children over 2 years and up require an individual seat and children under 2 years of age must sit in an adults lap, according to aviation guidelines.•Passengers with mobility issues will be transfered from the wheelchair to the helicopter seat with the assist of our staff.•The flight is pet-friendly.•Our mission is to ensure a safe and enjoyable experience to all our passengers.

Question 3

What information is required for booking?

Accepted Answer

To calculate the price and finalize the booking, we need:•Desired departure and destination locations;•Date and time;•Number of passengers;•Weight of each passenger;•Type of baggage (hard or soft bag), sizes, and quantity.*Baggages weighing 44 lb (20 kg) or more do NOT fit in the helicopter baggage compartments.

Question 4

Where do I book the helicopter transfer?

Accepted Answer

To get price estimates and book online, simply click the "BOOK NOW" buttons, which have direct links to WhatsApp.We will be available to assist you quickly and clearly, from the initial contact to the post-flight!

Question 5

When should I book the helicopter transfer?

Accepted Answer

•We can book a same-day flight, but it will depend on aircraft availability and weather conditions.•Booking in advance makes easier for us to coordinate your desired route.•During peak times, we would recommend booking at least 2 weeks in advance due to high demand.•We would recommend booking earlier in your trip in case we need to reschedule your flight due to weather conditions.

Question 6

How do I cancel or reschedule the helicopter transfer?

Accepted Answer

To cancel your flight, you only need to contact us. We offer free cancellation at any time, and no payment is required.The rescheduling is done in the same easy and fast manner, choosing a day that fits both our schedule.

Question 7

Can the weather affect the helicopter transfer?

Accepted Answer

For safety reasons we may cancel the flight in dense fog, low clouds, poor visibility, lightning and heavy rain.The temperature outside has no effect on flight conditions.We will do our best to notify you as soon as possible.

Question 8

Is the price per seat?

Accepted Answer

No. The price is a fixed rate for the private charter of the entire aircraft, not per seat.It is common for passengers to travel in groups of friends or family members, splitting the cost among themselves.Larger helicopters have higher prices.Very large groups need more than one aircraft.

Question 9

May i choose my helicopter model?

Accepted Answer

Yes! We typically select the helicopter model based on the number of passengers and total weight, always offering the most cost-effective and safer option.However, you can choose to fly in a larger helicopter, bearing in mind that larger aircrafts come with higher prices.

Question 10

When is the payment made?

Accepted Answer

Payment is made on the day of the flight at the reception before flight.*We do NOT accept days in advance payment.

Question 11

What methods of payment are accepted?

Accepted Answer

We accept cash (only in USD, EUR, and BRL), all major credit cards, and Wise app.*We do NOT accept PayPal due to the payment holding period for international purchases.

Question 12

How much does a helicopter transfer cost?

Accepted Answer

•To calculate the price, please inform us the desired departure and landing locations, date and time, number of passengers, each person's weight, and baggages types.•We do NOT offer discounted price for children. The price reflects the charter of the entire aircraft rather than individual seating, meaning the total cost is fixed regardless of the number of passengers or age.

Question 13

How early are we required to show up prior to flight time?

Accepted Answer

To ensure a smooth experience, we recommend arriving at least 30 minutes before your scheduled departure. This allows ample time for check-in, safety briefings, and pre-flight preparations.

FAQ

Frequently Asked Questions